Privacy Policy

Privacy Policy

(Effective Date: 12 Aug, 2025)

1. Introduction
AskMyStay and Doorloom (“Company,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Information Technology Act, 2000, and related Indian data protection regulations.

2. Information We Collect
We collect the following categories of personal information:

• Personal Identifiers: Name, email address, phone number, postal address.
• Property Information: Details provided by Hosts about their properties.
• Technical Data: IP address, browser type, device information, cookies.
• Usage Data: Information about your interactions with the Platform, search queries, pages visited.
• Communication Data: Records of your communications with Hosts or with us.

3. How We Use Your Information
We use your information to:

• Facilitate connections between Guests and Hosts.
• Provide and improve our Platform and services.
• Communicate with you, including sending updates, notices, and promotional materials (where permitted).
• Prevent fraud, abuse, and ensure compliance with legal obligations.
• Analyze usage trends and improve user experience.

4. Sharing and Disclosure

• Your contact details will be shared with Hosts only when you initiate contact or inquiries.
• We do not sell, trade, or rent your personal information to third parties.
• We may disclose your information if required by law, regulation, or legal process.
• We may engage trusted service providers to help operate the Platform; they are bound by confidentiality agreements.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and provide personalized content. You can control cookie preferences via your browser settings, but disabling cookies may limit some Platform features.

6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

7. Data Retention
We retain your personal data only as long as necessary for the purposes described or as required by law.

8. Your Rights
Under applicable Indian laws, you may:

• Request access to your personal data.
• Request correction or deletion of inaccurate or incomplete data.
• Withdraw consent where processing is based on your consent.
• Object to processing for direct marketing purposes.

To exercise your rights, please contact us at [email protected].

9. Children’s Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on the Platform with a new effective date.

11. Contact Information
For questions or concerns about this Privacy Policy, please contact:
[email protected]